Christa Mason
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Activity overview
Latest activity by Christa Mason-
Christa Mason created an article,
KPI Definitions & Report Reference
SummaryAiwyn Reports offer multiple avenues for identifying key performance indicators (KPI) across your firm operations. This article defines the available KPIs from Aiwyn Reports.Included in this...
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Christa Mason created an article,
How to Complete the CCH Axcess Contact Conversion
SummaryThis article walks through completing the CCH Axcess contact conversion for your Aiwyn integration. You will be working directly with CCH to run the utility. There are three SQL queries to r...
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Christa Mason created an article,
Appendix: Deltek Maconomy Cloud
SummaryDeltek Maconomy Cloud functions differently from other practice management systems in how it handles email delivery and data synchronization with Aiwyn. This article outlines the unique conf...
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Christa Mason created an article,
Aiwyn Engagements Marketing & Communications
SummaryLaunching Aiwyn Engagements represents a key step in modernizing your client experience and internal operations. This guide provides your marketing and communications team with recommendatio...
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Christa Mason created an article,
Accepted payment methods
SummaryThere are several different payment methods accepted within the Client Portal. This article outlines each of the accepted payment methods. Included in this article Credit card Debit card Goo...
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Christa Mason created an article,
Chapter 7: Data requirements for Requests & Deliverables
SummaryThe previous chapters of this guide have focused on the workflows your firm and your clients experience when sending and responding to client requests. This chapter instead focuses on the da...
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Christa Mason created an article,
Chapter 6: Send Deliverables to client
SummaryOnce the project is underway and a new Deliverable is available, send the Deliverable to the client contact from within the Aiwyn Firm Portal. The client contact receives a notification the ...
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Christa Mason created an article,
Chapter 5: Review Requests and update project status
SummaryOnce a client has submitted a request, which could include more than one item, an email is sent to the firm Reviewer. The Reviewer can view the submitted items in the Aiwyn Firm Portal and c...
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Christa Mason created an article,
Chapter 4: Client experience responding to Requests
SummaryRequested items sent from the firm portal appear to the client contact assigned to the request(s) in the form of an email. The client contact can enter their Client Portal using a magic link...
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Christa Mason created an article,
Chapter 3: Add Request list to client projects and send Requests
SummaryWith an existing client project, coming from the practice management system, you can create a new Request list from a template or create a new list of Requests manually. Once created, the Re...