The engagement performance report lets you see how engagements are created, worked, and completed over time, so you can gauge operational health and adoption.
What You Can Track in the Engagement Performance Report
You can quickly understand engagement activity and performance trends.
The engagement performance report groups metrics into clear areas:
- Engagement volume, which shows how many engagements are created.
- Execution success, which reflects completion and follow-through.
- Automation adoption, which shows how often automation is used.
- Onboarding efficiency, which tracks how new users get started.
Engagement Volume
You can see how engagement creation changes over time.
Engagement volume measures how many engagements are created during a selected period.
- It helps you spot growth patterns and seasonal changes.
- It lets you compare workload across different timeframes.
Execution Success
You can understand the lifecycle and timelines of engagements.
Execution success tracks the status of engagements as they move forward.
- Completed engagements show successful follow-through.
- Stalled or incomplete engagements highlight process bottlenecks.
- These metrics help you improve consistency across teams.
Automation Adoption
You can see how often automation is used in engagement workflows.
Automation adoption measures the use of automated features.
- It shows where automation is driving efficiency.
- It highlights underused features.
- It points to opportunities to streamline workflows.
Onboarding Efficiency
You can understand how quickly engagements are optimized.
Onboarding efficiency focuses on early engagement activity.
- Time to first engagement shows how fast users get started.
- Early completion rates reveal onboarding timelines.
Why the Engagement Performance Report Is Important
You can make informed decisions using a single, unified view.
By combining volume, execution, automation, and onboarding metrics, the engagements report shows where operations are strong and where improvements matter most.
Want to go deeper? Learn how to navigate, customize, and analyze reports in Aiwyn.