The payment failures report helps you see which payments did not process successfully and why they failed.
Viewing Failed Payments
You can quickly identify payments that were not successfully processed.
Failed payments show each unsuccessful transaction with key details.
- Payment amount
- Failure date
- Associated client
- Related invoice
Tracking Recovery And Retry Results
You can see whether failed payments were later resolved.
Recovery outcomes show what happened after a failure.
- Successful retries
- Payments recovered through follow-up actions
- Failures that remain unresolved
Understanding Failure Reasons
You can identify why payments did not process.
Failure reasons help you spot patterns and systemic issues.
- Insufficient funds
- Expired payment methods
- Processor declines
- Other transaction errors
Identifying At-Risk Clients
You can find clients who may need proactive outreach.
At-risk clients are flagged based on repeated or unresolved failures.
- Clients with multiple failed payments
- Clients with outstanding balances after retries
Want to go deeper? Learn how to navigate, customize, and analyze reports in Aiwyn.