Christa Mason

SummaryThere are several different payment methods accepted within the Client Portal. This article outlines each of the accepted payment methods. Included in this article Credit card Debit card Goo...

SummaryWith this feature enabled, you are able to send Requests from the Aiwyn Firm Portal to clients and their contacts, who in turn are able to provide requested documentation from within their A...

SummaryIf you use both SafeSend and Aiwyn, then your firm can take advantage of the SafeSend/Aiwyn email integration. You simply set up the integration in SafeSend one time, and then when sending t...

SummaryQuick Payment Links is an optional feature that allows firms to securely collect payments from a payer without requiring them to access their Aiwyn Client Portal.A visit to the link takes th...

SummaryBeginning October 2026, Microsoft Exchange will begin enforcing an external recipient rate limit of 2,000 recipients in 24 hours. This means your firm will be limited to sending 2,000 Aiwyn ...

Summary Engagement Letters sent to Clients all start from the selection of a Letter Template. A Letter Template is comprised of chosen and defined Section Types, each populated with a one or more a...

SummaryData from your practice management system flows into the Aiwyn system in a “read-only” capacity, displaying to users accurate information based on what is available in the practice managemen...

Summary RPA refers to the automation of data captured in Aiwyn to be "written back" into the firm's Practice Management System using a bot. Aiwyn Payment Reconciliation, Billing, and Engagement dat...

Summary Aiwyn’s Engagement Letters module is a software solution built for accounting firms to automate, standardize, and optimize Client engagements in order to onboard and grow faster and more pr...

Here is the link to the Aiwyn Status Page where you can view all updates, outages, or alerts regarding Aiwyn's services: https://aiwyn.statuspage.io/. Please be sure to Subscribe to be emailed auto...